Effective Date: 19 June 2026
Privacy Policy
Studio Phoenix is a New Zealand team based in the Bay of Plenty. This policy explains what we collect when you visit studiophoenix.io, how we use it, and the choices you have. We've kept it short and plain.
When you use the contact form, we collect:
- Your first and last name
- Your email address
- The project type you choose, and the message you write
As you browse, we also collect a little information automatically:
- Basic analytics, such as pages visited and general device or browser details
- Technical error reports, so we can find and fix problems
We don't ask for sensitive information, and we don't try to identify you personally from analytics.
- To reply to your enquiry and follow up about working together
- To understand how the site is used and to fix problems, so we can make it better
We don't use your information for automated decision-making or profiling.
We do not sell your personal information, and we don't share it for anyone else's marketing.
We do rely on trusted service providers to run the site - for hosting, website analytics, error monitoring, and sending the emails from our contact form. They only handle your information to provide those services to us, and some may store or process data outside New Zealand.
Our analytics and measurement tools may use cookies or similar technologies to understand how the site is used. You can block or delete cookies in your browser at any time, and the site will still work.
We keep contact-form emails for as long as we need them to deal with your enquiry and any ongoing relationship, then delete them when they're no longer needed.
Under the Privacy Act 2020, you can ask to see the personal information we hold about you, ask us to correct it, or ask us to delete it. Contact us at the email below and we'll help.
We take reasonable steps to protect your information. No website or internet transmission is ever completely secure, so please take care with what you send us.
We may update this policy from time to time. When we do, we'll change the effective date shown above.
Questions, requests, or concerns? Email us at support@studiophoenix.io.
If you're not satisfied with how we've handled your privacy, you can also contact the Office of the Privacy Commissioner at privacy.org.nz.