We build it from the ground up

It depends on the agreement, and we set that out clearly before any work starts.

For most bespoke client builds, you own the code and the intellectual property we create for you - yours to keep and build on, with no lock-in.

Where a project extends one of our own products or reusable components, we keep those parts and license them to you instead. Either way, you'll know exactly what you own before you sign.

Whatever the system needs.

For business-critical platforms we set up a support agreement with agreed response times, uptime targets, and monitoring, so problems are caught and handled to a standard you can rely on. Lighter tools get lighter cover.

We size the support to how critical the system is to you, and put the specifics in writing rather than leaving them vague.

On secure, reputable cloud infrastructure, set up around your requirements.

If you need your data to stay in New Zealand - for data sovereignty, sector rules, or your own policy - we can host it on NZ-based infrastructure.

The hosting and region aren't fixed: we adapt them to what your organisation needs, and confirm the specifics for your project before anything goes live.

Security is built in from the start, not bolted on at the end.

• Encryption. Data is encrypted in transit and at rest.
• Access. Role-based and kept to least privilege.
• Upkeep. We stay on top of dependency patches and backups.
• Sector rules. Each build is matched to the privacy and compliance rules your sector works under - for New Zealand that means aligning with the Privacy Act, with stricter standards layered on where your industry needs them.

We're upfront about what we do and don't have: if your sector requires a specific certification, we'll tell you where we stand, and walk through exactly how your project would be secured.