Habit Spark iOS Support

Getting Started

Welcome to Habit Spark on iOS. Our goal is to provide a seamless, intuitive experience that helps you build lasting habits and track your progress with ease. This support guide will help you navigate the app effectively on your iPhone or iPad.

App Permissions

Habit Spark may request certain permissions to function as intended. You can manage these under Settings > Habit Spark on your device.

• Notifications: Used solely to deliver habit reminder notifications that you configure within the app. No marketing or promotional notifications are sent.

This permission is optional. The app is fully functional without it, though reminders will not be available.

Core Features

Habit Spark includes the following features to help you build and maintain habits:

• Habit Tracking: Create habits and record daily completions with a simple tap.
• Streak Tracking: Monitor your consistency with streak counts and visualisations.
• Statistics: View insights on your habit performance including total completions, current streak, and daily averages.
• Reminders: Set custom notification reminders to keep you on track (requires Notifications permission).
• Themes: Personalise your experience with a selection of themes.
• Data Export: Export your habit data as a CSV file for your own records.

Pro Upgrade

Habit Spark is free to download and use. An optional one-time in-app purchase unlocks premium features including:

• Unlimited habits (free version supports up to 3)
• All 6 statistics panels
• Customisation options (compact mode, display preferences)
• Habit reminders with notifications

The Pro upgrade is a one-time purchase with lifetime access. There are no subscriptions or recurring charges. All purchases are processed through the Apple App Store. To restore a previous purchase, navigate to the upgrade screen within the app.

Saving and Backing Up Your Data

All habit data is saved locally on your device. Habit Spark does not use cloud storage or external servers. To protect your data:

• Your data is included in iCloud backups if iCloud Backup is enabled on your device (Settings > [Your Name] > iCloud > iCloud Backup).
• Use the built-in CSV export feature regularly to keep a copy of your habit data.
• Save exported files to the Files app, iCloud Drive, or another secure storage service.

Important: Uninstalling the app will permanently delete all locally stored data. Studio Phoenix cannot recover data after deletion.

Troubleshooting

• Reminders not working: Ensure you have granted Notifications permission to Habit Spark in Settings > Habit Spark > Notifications. Also check that Do Not Disturb or Focus modes are not blocking notifications.
• Data not saving: Make sure your device has available storage space. If the issue persists, restart the app and try again.
• App crashes: Ensure your iOS is up to date and restart your device. If the problem continues, try uninstalling and reinstalling the app (note: this will delete local data).
• Pro upgrade not showing: Ensure you are connected to the internet and signed into your Apple ID. Try restoring your purchase from the upgrade screen within the app.
• CSV export not working: Ensure you have allowed file access and that the Files app or your chosen sharing method is functioning correctly.

Contact Support

We're here to help. For further assistance, please contact us at:
support@studiophoenix.io
Studio Phoenix
Bay of Plenty, New Zealand

You can also request support by visiting our website at www.studiophoenix.io.

Habit Spark provides tools for personal habit tracking but does not guarantee specific health, wellness, or behavioural outcomes. Users are responsible for their own habit management. All data is stored locally and processed in accordance with our Privacy Policy.